Location

The PGA of America is moving to Frisco, Texas – the "2018 Best Place to Live in America ” - where it will anchor a 600-acre, mixed-use , golf-centric development , including the golf club, future Omni resort and PGA headquarters . Currently under construction, the golf club will feature two championship golf courses, a 10-hole short course, a two-acre putting course and a 37 -acre practice facility. The future two-story clubhouse will offer golfers and guests alike a 19th hole restaurant, private dining on the second floor overlooking the fairways, upscale lounges and locker rooms and a golf shop designed to entice all levels of fans from PGA tournament players to weekend golfers and other enthusiasts .

Job Description

Omni PGA Frisco Resortis seeking aGolf Shop Retail Assistantto join our team. Omni Frisco PGA Resort provides north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.

This team member will promptly and appropriately interact and respond to our golf shop guest’s needs. He/she is responsible for giving the highest level of service and for maintaining the golf shop.

Responsibilities

• Enthusiastic greeting of customers (by name if possible)

• Display conduct in an appropriate manner at all times in accordance with the Omni Hotels and the PGA of America

• Working knowledge of operation (46 holes, practice facility, etc.)

• Render professional advice, opinions, assistance, and services as required.

• Promote the interests of the resort in providing service to the guest

• Assist in presentation of golf shop

• Assist Merchandise Manager with any inventory counts.

• Maintain and balance daily cash register.

• Provide a customer friendly environment.

• Ability to answer any questions related to resort.

• Handle registration of players.

• Member and guest follow up and follow through on orders and status updates

Qualifications

• Must be able to operate the hand-held radio communication device

• Professional email communications

• Gift Wrapping skills

• Knowledge of the game of golf

• Computer skills and POS knowledge - ResortSuite knowledge is a plus

• Excellent customer service skills

• Ability to work successfully in a highly team-oriented atmosphere

• Must be able to work a rotating schedule including weekends, holidays, AM/PM Shifts

  Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Job LocationsUS-TX-Frisco

Posted Date2 weeks ago(5/7/2024 11:00 AM)

Requisition ID 2024-109589

of Openings 1

Category (Portal Searching) Golf Resort Operations